Job Overview:

As a Branding Consultant you will maintain current client relationships by supplying and delivering promotional merchandise and store programs globally. Your focus will be on sustainable and eco-friendly branded merchandise. This role will be responding to inbound inquiries/requests and prospecting for new business opportunities (new prospects or existing clients).

Duties and Responsibilities are as follows, but not limited to:

• Manage, maintain and develop solid client relationships
• Seek to identify opportunities to grow existing clients
• Be at the forefront of trending products and keep abreast of the promotional merchandise industry
• Source/ quote/ and produce dynamic presentations of suitable ideas and products Collect and analyse information regarding client’s orders
• Liaise and negotiate with suppliers on a daily basis to ensure all specifications and deadlines are met
• Negotiate terms (including prices, delivery times) with suppliers
• Manage production: obtain clients’ POs, process orders on our ERP system, including raising official quotations, order confirmations, purchase orders
• Process and monitor all orders on our ERP system and ensure timely delivery into our 3-PL/final destinations, handle import/export deliveries and queries
• Raise fulfilment orders and manage the process with all parties
• Resolve issues regarding problems or issues with orders, come up with potential solutions
• Authorise the payment of supplier invoices
• Ensure adequate inventory levels for client’s e-commerce webstores
• Verify accuracy of Nadel billing for each order
• Attend client meetings
• Drive briefs from development through to samples and delivery
• Quote to include accurate monitoring of margins and currency conversion
• Achieve monthly and annual targets set
• Maintain excellent supplier relationships to negotiate best pricing and service
• Attend industry exhibitions and suppliers’ meetings to ensure superior product knowledge
• Be seen as a promotional merchandise expert through training and self-development
• Ensure orders are fully billed, declaring gross profit on our ERP system
• Work with the RFP team providing timely information as and when required
• Prepare reports and QBR as required by the Sales Director
• Assist our financial team where issues of non-payment occur within your account base
• Maintain and update CRM and order system

Skills and Attributes:

• Experience as an Account Manager within the promotional merchandise industry is an advantage
• Self-motivated and goal driven with focus and passion
• Ability to prioritise and multi-task with strong organisational skills
• Attention to detail essential
• Excellent written and spoken English
• Willingness to learn and excel in the industry
• Proficient in Office 365 (Outlook, Excel and PowerPoint