About Us

At BX Merchandise, we are redefining the promotional merchandise industry through sustainability and innovation. Since 2007, our Brixton-based team has partnered with global brands, including eight Fortune 500 companies, to deliver impactful, ESG-aligned merchandise solutions that drive brand engagement and environmental progress.

From transforming ocean-bound plastics into premium products with Ocean Bottle, to launching our BX Impact Range featuring AWARE™ blockchain technology, we are not just following the sustainability trend, we are setting it.

As ESG expectations evolve in 2025, we are helping businesses lead with purpose. Now, we are looking for a like-minded Account Manager to join our mission.

The Role

As an Account Manager, you will be the strategic partner and trusted advisor to our clients, guiding them through the world of sustainable merchandise. You will manage projects end-to-end, from brief to delivery, ensuring every campaign meets commercial goals and ESG standards.

This is a client-facing, impact-driven role ideal for someone who thrives on building relationships, managing multiple projects, and making a tangible difference.

Key Responsibilities

Client Relationship Management

• Build and nurture long-term partnerships with purpose-led clients
• Advise on ESG-compliant merchandise strategies aligned with client sustainability goals
• Identify growth opportunities within existing accounts and prospect for new business
• Present innovative, eco-conscious product solutions that deliver brand impact

Project & Account Delivery

• Manage full project lifecycle: quoting, artwork approval, production, and delivery
• Oversee VIP client webstores in collaboration with our digital and logistics teams
• Source products from our global network of certified sustainable suppliers
• Ensure all outputs meet our high standards for quality, ethics, and sustainability

Strategic & Team Contribution

• Support client pitches and presentations with sustainability insights
• Collaborate on marketing campaigns that showcase our environmental impact
• Mentor junior team members on sustainable sourcing and best practices
• Contribute to sales strategy meetings with ESG-focused insights

About You

Essential Experience

• 2+ years in account management, promotional merchandise, or sustainability-focused sales
• Strong knowledge of branding, print production, and merchandise supply chains
• Familiarity with ESG principles and sustainable sourcing (desirable)
• Proficient in CRM systems (Workbooks a plus), Microsoft Office, and Adobe Creative Suite

Your Mindset

• Passionate about sustainability and responsible business
• Excellent communicator and natural relationship builder
• Organised, detail-oriented, and calm under pressure
• Confident presenter with a consultative approach
• Comfortable managing multiple projects in a fast-paced environment
• Fluent in English (written and spoken)
• BPMA certification or training is a plus – we value industry best practices and continuous learning

Why Join BX Merchandise?

Compensation & Benefits

• £30,000 – £40,000 per annum (depending on experience)
• 28 days holiday (including bank holidays)
• Company pension scheme

Career Development

• Access to BPMA-accredited training and development
• Clear progression pathways in a growing, purpose-led business
• Exposure to cutting-edge ESG practices and sustainable innovation

Culture & Environment

• Office-based role in our vibrant Brixton HQ
• Casual dress code and inclusive team culture
• Regular team socials, quarterly dinners, and seasonal celebrations
• Supportive, collaborative environment where ideas are valued

Make a Real Impact

• Help global brands achieve meaningful ESG goals
• Be part of a team driving change in the promotional merchandise industry
• Contribute to reducing environmental impact through every project

Ready to Make a Difference?

If you are excited about combining commercial success with environmental responsibility, we would love to hear from you. To apply, send your CV and a short cover letter explaining why sustainable promotional merchandise matters to you to: paulina@bxmerchandise.com