Work You Love. Love Your Work.

BX Merchandise is a fast-growing promotional merchandise company based in the heart of Brixton. Since 2007, we have helped some of the world’s biggest brands, including eight Fortune 500 companies and one of the top five global tech firms, deliver impactful, sustainable merchandise and branding solutions.

We are proud of our vibrant culture, our commitment to innovation, and our dedication to giving back through local initiatives and charities. We work smart, celebrate diversity, and love what we do.

The Role

We are looking for a proactive and detail-oriented Sales Coordinator to join our dynamic team. This is a pivotal role supporting our sales operations and ensuring exceptional service delivery across client projects.

You will work closely with our Founder and collaborate with the wider team to manage the full sales process, from initial enquiry and product sourcing to order fulfilment and invoicing. If you thrive in a fast-paced environment, love being organised, and enjoy working with people, this role is for you.

Key Responsibilities

Sales & Project Coordination

• Source products from global suppliers and gather cost prices
• Calculate mark-ups and prepare accurate client quotations
• Raise purchase orders and manage order processing
• Liaise with suppliers and couriers to ensure timely delivery
• Support the Sales Director, Sales Manager, and Production Manager

Client & Team Support

• Deliver excellent customer service and build strong client relationships
• Communicate effectively with clients to understand and meet their needs
• Ensure all orders are processed efficiently and accurately
• Maintain high standards of professionalism and responsiveness

Marketing & Admin Contributions

• Assist with promotional newsletters, mail-outs, and social media campaigns
• Support blog content and database management
• Qualify and update contact information in CRM systems

About You

We are open to candidates early in their career, but experience and attitude matter most. You will be someone who takes initiative, enjoys working collaboratively, and is eager to grow.

Essential Skills & Attributes

• Previous experience in sales, promotional merchandise, or a similar client-facing role
• Strong organisational skills and attention to detail
• Confident with numbers and data processing
• Fluent in English (written and spoken)
• Excellent communication and interpersonal skills
• Reliable, friendly, and trustworthy
• Able to multitask and work independently
• Enthusiastic about taking ownership and developing your own projects

Tech Skills

• Proficient in Microsoft Office (Excel, Outlook, Word)
• Experience with CRM systems (desirable)
• Familiarity with Adobe Creative Suite (a plus)

Why Join BX Merchandise?

Compensation & Benefits

• £25,000 – £30,000 per annum (depending on experience)
• 28 days holiday (including bank holidays)
• Company pension scheme

Growth & Development

• Company-funded BPMA training courses
• Opportunities for career progression as the company expands
• Exposure to sustainable product sourcing and ESG practice

Culture & Perks

• Office-based role in our vibrant Brixton HQ
• Casual dress code and inclusive team culture
• Regular team socials, quarterly dinners, and seasonal celebrations
• Supportive, collaborative environment where ideas are valued

Ready to Grow with Purpose?

If you are excited about joining a company that combines commercial success with sustainability and creativity, we would love to hear from you. To apply, send your CV and a short cover letter to: paulina@bxmerchandise.com