At Swagpack, we are redefining the employee experience industry by providing the ultimate, hassle-free global Swag solution. We help People Managers craft memorable, world-class employee onboarding, welcome, and new starter experiences through expertly curated, produced, stored, and delivered branded Swag boxes.

The competition for truly great talent is intensifying. By creating amazing first impressions, we help our clients engage their most important asset, their people, maximising staff retention and reducing churn. We are here to make their incredible people feel part of something special, even before they step foot in the office!

We are a fun, energetic team driven by openness and dependability: we do what we say and say what we do. Our mission is to become the number one Swagpack solution provider in the UK. Now, we are looking for a highly driven Account Manager to join our rapid growth.

The Role

As an Account Manager, you will be primarily responsible for turning leads into long-term partnerships, focusing on converting inbound sales enquiries and proactively generating new business. You will be the commercial engine, responsible for growing your client base from a standing start.

This is a dynamic, target-driven role ideal for a hungry sales professional who thrives on building commercial relationships, closing deals, and contributing directly to a rapidly growing company’s success. Full training and coaching will be provided, with clear objectives and transparent progression pathways.

Key Responsibilities

Client Growth & Conversion

• Respond to inbound sales enquiries and convert them into profitable clients.
• Self-generate leads by identifying and reaching out to prospective clients via phone, email, and LinkedIn.
• Profile opportunities and identify client needs through effective questioning before pitching our product and service.
• Manage a portfolio of clients to create ongoing upsell opportunities and secure repeat business.

Project & Account Delivery

• Offer client consultations, take detailed client briefs, and organise compelling proposals.
• Professionally follow up on every opportunity to maintain momentum.
• Attend client meetings (video and in-person) to secure partnerships.
• Ensure all client expectations are met, delivering a one-stop, dependable solution.

Strategic & Team Contribution

• Consistently achieve and exceed monthly sales targets.
• Proactively identify and upsell whenever possible to maximise revenue.
• Contribute to sales strategy meetings, providing feedback on market needs and opportunities.
• Uphold Swagpack’s core values of openness and dependability in all interactions.

About You

Essential Experience

• A demonstrable track record of achievement in a sales or commercial setting.
• Excellent written, verbal, and communication skills.
• Willingness to learn quickly and receive constructive feedback.

Your Mindset

• A highly positive, driven individual motivated by uncapped earning potential.
• A natural relationship builder focused on long-term client success.
• Comfortable working in a fast-paced environment and consistently achieving targets.
• Confident presenter with a professional, solution-focused approach.
• Fluent in English (written and spoken).

Why Join Swagpack?

Compensation & Benefits

• £28,000-£30,000 basic salary + Fantastic uncapped bonus structure with long-term high earning potential.
• 25 days holiday + public holidays + your birthday off.
• Company pension scheme.

Career Development

• Full training and coaching provided from day one.
• Clear progression pathways in a successful and rapidly growing company.
• Opportunity to forge a career and make a visible contribution to the business.

Culture & Environment

• Flexible start and finish times.
• Hardworking, fun, and energetic culture.
• Bright, clean, inspiring modern offices in Basingstoke.
• Regular team social events: Monthly Lunch Incentives, Deliveroo on us (monthly), and Friday beer/wine celebrations.

Make a Real Impact

• Help businesses enhance their staff retention and culture.
• Be part of a team building the UK’s number one Swag solution provider.

Ready to Build Something Special?

If you are a driven Account Manager ready to join a rapidly growing company that values its people and partnerships, we would love to hear from you. Please send your CV to simon@swag-pack.com.